Questions Asked Frequently a.k.a. Many People Ask a.k.a. You're Probably Wondering...
SHIPPING
Many orders will be filled the next business day. Some orders may take up to 5 business days due to availability. You will receive email confirmation along the way.
If you live in New Orleans and want to avoid shipping costs, use this discount code on the checkout page: NEWORLEANSPICKUP
You'll get an email with days/times you can drive Uptown and pick it up.
If you don't live here and still use the code, your order will be refunded and your integrity questioned.
LOCAL TAXES
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customer's own expense.
All inquiries: almost at itsalmostjazzfest dot com
RETURN POLICY
You are entitled to only an exchange of size within 14 days of your purchase. Please note that the gear must be returned unused. Return shipping is the buyer's responsibility; we're a small shop and gotta save money for those late night shows.
To initiate a return, email us.
SPECIAL ORDERS
To keep prices low, response time quick, and the funk reverberating steadily, we have limited the gear we sell. But the message is more important to us than the medium - so tell us if there is a gear you want us to create. We might ignore it or it might just be one of your #jazzfestmiracles.
OTHER INFORMATION
- You deserve nice things.
- Don't be a jerk. Definitely don't be a jerk in our gear.
- Lively up yourself
- Whatever you do, take care of your shoes.
- @ us in your gear on Twitter, Instagram, etc. and throw in the hashtag #itsalmostjazzfest
- All proceeds will go directly to support the music venues, bands, and bartenders in New Orleans.